Your Privacy is Our
Highest Priority
To keep your personal information secure at 67fb, we follow SSL encryption and strict data protection policies. This document explains what information we collect and why.
Introduction & Scope
1.1 Purpose of This Policy
As a safe and responsible online gaming platform, 67fb places the highest importance on protecting your personal information. This privacy policy ("Policy") explains what types of information we collect, how we use it, who we share it with, and how we keep it secure. Our goal is to provide you with full transparency so you can make informed decisions.
1.2 Who This Applies To
This policy applies to all individuals who use 67fb's website, mobile application, or any digital service. This includes registered members, guest browsers, and anyone who contacts our customer service representatives. By using our services, you confirm that you are at least 21 years of age.
What Information We Collect
67fb collects only the minimum information necessary to provide its services.
2.1 Information You Provide Directly
When you create an account or contact us, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Home address (where required)
- Government-issued document details provided for identity verification
- Financial transaction details (mobile banking numbers — bKash, Nagad, or Rocket)
- Messages and complaint details you send to customer support
2.2 Automatically Collected Information
When you browse 67fb, our servers automatically record certain technical information:
- IP address and device type
- Browser name and version
- Pages visited and time spent
- Referring website or source
- Cookies and session data (see Section 6 below for details)
- Game play history and bet amounts
2.3 Information Received from Third Parties
In some cases we may receive information from trusted third parties — such as identity verification providers or payment processors. However, such collection is always within the limits of applicable law and is done solely for the purpose of protecting your service.
Purpose of Using Your Information
Your information is used only for specific and legitimate purposes.
3.1 Service Operations
Your information is essential for running core services such as creating and managing your account, processing transactions, providing bonuses, and verifying your identity. 67fb uses only the minimum necessary information for these purposes.
3.2 Security & Fraud Prevention
We analyze information to ensure the security of your account and to prevent unauthorized access, fraudulent transactions, and money laundering. This is necessary to protect the interests of all 67fb users.
3.3 Communication & Support
Your contact information is used to send important account-related notifications, transaction confirmations, and customer service responses. Our support team uses this information to be available for you 24/7.
3.4 Service Improvement
67fb continuously improves its service quality by analyzing user experience. In most cases, personally identifiable information is anonymized before being used in this analysis.
3.5 Legal & Regulatory Obligations
We are required to retain certain information to comply with applicable laws and to respond to legitimate requests from legal authorities. In such cases, the use of information always relies on a specific legal basis.
Information Sharing & Disclosure
We do not sell or improperly disclose your information.
4.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners may only use information for the designated purpose and are bound to follow privacy standards equivalent to ours.
4.2 Legal Compliance
We may share certain information with authorities under court orders, government directives, or applicable legal obligations. In such cases, we always act within the bounds of the law and with respect for your rights.
4.3 Business Changes
In the event of a change of business ownership, merger, or acquisition, your information may be transferred to the new entity. However, equivalent protections under this policy will remain mandatory and you will be notified in advance.
4.4 With Your Consent
For any purpose not listed above, we will obtain your explicit consent before disclosing your information. The right to give or withhold consent is entirely yours.
Data Security Measures
Your information is kept secure using industry-standard security technology.
5.1 SSL Encryption
All data transfers at 67fb are secured by SSL (Secure Sockets Layer) encryption technology. This means every piece of information traveling from your browser to our servers is transmitted in encrypted form, making it impossible for third parties to read.
5.2 Access Control
Only authorized staff can access your personal information on a need-to-know basis. All staff are bound by a commitment to confidentiality and are trained in data protection.
5.3 Security Reviews
Our security measures are regularly reviewed and tested. If a security breach occurs that puts your information at risk, we will notify you within the legally required timeframe.
5.4 Password Protection
Your password is never stored in plain text — it is processed using a strong hashing algorithm. To further strengthen your account security, use a hard-to-guess password and do not share it with anyone.
Cookies & Tracking Technologies
Our site uses cookies to improve its services.
6.1 What Are Cookies
Cookies are small text files stored in your browser. They help personalize your browsing experience and maintain the functionality of the site.
6.2 Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language preferences and other settings.
- Analytics Cookies: Collect anonymous statistics to understand which parts of the site are used most.
6.3 Cookie Control
You can control or reject cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some core functionality of the site.
Data Retention Period
7.1 Retention Policy
We retain your information only for as long as necessary — to provide services, fulfill legal obligations, or for legitimate business purposes. After an account is closed, financial transaction records may be kept for a defined period in compliance with applicable law.
7.2 Data Deletion Requests
Where there is no legal obligation, you may request the deletion of information associated with your account. To do so, email [email protected]. We will review your request within a reasonable time.
Your Rights as a User
You have meaningful control over your information.
8.1 Right to Know
You may request at any time to know what information we hold about you. We are obligated to respond clearly within a reasonable time.
8.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you may request a correction. Keeping accurate information also improves the quality of your service.
8.3 Right to Deletion
In certain circumstances you may request the deletion of your information ("right to be forgotten"). However, some information may need to be retained for legal obligations or security reasons, and we will inform you in detail in such cases.
8.4 Right to Object to Processing
You may object to the use of your information for marketing communications or analytics purposes. You may opt out of such optional processing at any time.
8.5 How to Exercise Your Rights
To exercise any of the rights above, clearly state your request by emailing [email protected]. Our support team is available 24/7 and you can contact us in Bengali.
Policy Changes & Updates
9.1 Notice of Changes
67fb may update this privacy policy as needed. If there are any significant changes, we will notify you via your registered email or through a notice on the site. Updated policies take effect from the date of publication.
9.2 Recommendation to Review
We recommend that you visit this page regularly and note the update date. Continued use of the site after any changes means you have accepted the updated policy.
Have a Question About Privacy?
Our support team is ready 24/7 — to answer any of your questions in Bengali.
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